Deletion Protocol of response management data following the rules of EU GDPR (DSGVO)

Another deletion idea concerns the invitation part.  It is now possible to delete all response management data with only one click (and another security click) from questfox.

We are supporters of the highest standards in data security possible in research.  We do not only try to follow the rules. We try hard to make them applicable in a reasonable setting for the researcher. As you are the responsible person to follow the EU standards of deletion we offer this new function to all users to make the process transparent.

In questfox it is possible to keep personal information for invitation purpose is completely apart from response data.  questfox allows you to keep E-Mail invitations together with additional information inside the “INVITE” section. This information is solely used for the invitation process including potential reminders and memos sent to the respondents. The data kept under “INVITE” can not be exported, as it should never be linked to any kind of response data given by the participants.

During the response management process, questfox separates not yet invited people from already successful participants and keeps some of the dropouts in an extra structure to be able to remind them in a different way. Until now it has been the a little difficult to delete all the different response data inside one questfox project. These days are over now.

Owners of the rights to enter INVITE can use this function to delete all invitation data at once.

The data given during the interviews is NOT affected by this procedure. You just delete all the email addresses and links created for this project. Following your data security rules you should apply this function in a defined time frame (e.g. 30 days after the last interview conducted).

The person starting the deletion process will receive an email with the following information.

questfox automatic deletion notification service <deletion@questfox.com>

The response management data for the following project was permanently deleted from the questfox server. This is the deletion protocol for the operation inside of questfox.

  • Project Space: Your Project Space
  • Project Name: Name of YOUR Project
  • Deletation Date: Montag, 21. Januar 2019 07:28
  • Amount of Invitation Data Sets deleted from questfox: 4235
  • Deleted by: Administrator

With the reception of this e-mail no personal information is kept inside the tool. Do not reply to this e-mail.

Some organizations require to save the deletion protocol in a different environment. You can integrate the email address of an official under CREATE Project Settings. Once there is an email address this account also receives a copy of the deletion protocol sent by email.


Hoping that this function makes your research life easier and the legal aspect of your research is fully covered when using questfox.


questfox feature alert: New deletion functions for pages

Normally we happily announce new features creating fantastic things. This announcement is a little different as it only announces new deletion functions inside of questfox.

Users will be happy to have these new functions facilitating the way you can create projects together with the “copy function” and “copy project as template” functions it makes sense to quickly delete selected questions from a list of question pages.


Select the page you wish to delete and press “DELETE”. After a few seconds your selected pages will vanish from the list as they are gone forever.

Please use this function with maximum care as there is no way of turning this procedure back. Once delete the questions are gone. We hope, that you enjoy that function anyhow. The deletion of selected questlogix will follow soon.


Copy from template. questfox feature alert: Complex research template definitions now available in questfox

The SaaS tool questfox is constantly growing in options for serious research. Different client demands change the direction of our development map constantly. In order to cope with all the different wishes, we created a new copy function that allows to create individualized complex templates based on several question pages which have a core connection to each other.

Copy from template is a new quest for the future that will facilitate your work in complex projects. You can now integrate complex combinations of questions together with questlogix rules into another project.

This helps you to create lists of joint question pages to be used in different projects. We will create a bunch of examples to be used to show you the power of these functions.

This also means, that you do not only depend on the questfox development team to create complex research settings. You can now create your own library of interdependent questions. The standard will probably be something like a list of known brands after which you only want to ask about brands prior marked as known. With the new copy from template function you can now also create complex funnels. Once you are done creating such a funnel, keep a copy of those questions in your personal library for later use in different projects.

How to use the function:

Select Copy project as template under CREATE SETTINGS.

Copy project as template questfox2018

After selection the function you will see a short interactive menu in which you select the target project space in which you want to integrate your template and the exact target project. Please select the position in which you want to integrate the template. questfox integrates your template before that defined position.

Press Start Copy and within seconds the target project will have those questions from the template and the underlying questlogix integrated. After this procedure you can still select the order of pages in your target project.

We hope that this feature contributes to the use of more powerful research settings when using questfox. Good luck with your ideas. Hope that you may share complex projects also with others.

P.S. What is the difference of this function compared to copy project or copy question page? Copy project creates a clone of your project under a new name. Copy question page just creates a copy of your question (without the underlying questlogix. Copy project as template integrates a complete project into your existing project while taking along the underlying questlogix.


In case of a 404 – qfx Domain quick fix

The modern internet requires SSL certificates on different kinds of domains and pages. Trying to provide secure access to questfox we had some work to do to fix the difference between a website and an operative domain for the software service questfox. We hopefully fixed all the domain issues. In case you may still find a 404 error pointing to the wrong page please be so kind to add the prefix “qfx” in front of the link.

For example instead of
https://questfox.com/quotaManagementStatistics.aspx
integrate qfx into the link like this
https://qfx.questfox.com/quotaManagementStatistics.aspx

This will probably bring you right away to the page you are looking for.


Domain trouble solved

The domains are working again.

This message is no longer needed

We are moving domains and apparently it does not go as fast as promised. Even though we selected sunday night for these works, it is not yet through all the internet.

If you have trouble login into questfox, please try the following link, which will definitively work. We keep you informed when the classic links will work again

https://qfx.questfox.com/admin

Anything that you are about to create here will also work after the change of urls.

By the way: The interviews are not affected at all. It is just a temporary issue for those who create surveys.


Understanding non-respondents better: Additional filter features for drop-out analysis available in questfox

Normally researchers tend to analyse the data of completed interviews. As we are integrating more and more different technologies causing drop-out problems of a technical background we updated the filter setting for report groups inside of questfox.

From now on it is possible to set a filter to a different completion status of the interview. questfox offers filters for drop-outs, screen-outs and quota full candidates as a filter setting inside the definition of the report groups.
As always: The groups can be defined before starting the interviews so can see your sample grow and analyze potential issues earlier.
Hoping that you can understand the non-respondents better with these new features.

Here is how to define the settings. Please remember to click REFRESH after changing the settings and then SAVE

report_group_status_questfox


#EU DSGVO Imprint and Data Privacy statement texts in questfox

The european law about data security is put in practice since the 25th of May 2018.

As we are offering a tool to save data we also have to prepare ourselves to the conformity of our approach with the hight european standards. As a swiss born company we take this issue very serious.

To help our clients and users to think about data security issues we will develop little helpers to make it easier for you to be legally on the right path.

The first thing we now implemented is a text file in which you can administrate the imprint apart from a privacy statement in which the user can inform the participants about the usage of the data.

Under Edit branding you can define the two seperated texts to be used underneath

editbranding

In the two HTML Text boxes you can define both IMPRINT and DATA SECURITY POLICY.

individualimprint

In a survey those defined texts will pop-up on the right side of the screen underneath your survey with the names defined in the Edit branding section.

questfox_imprint

To formulate your individual text, please ask your lawyer or someone who is responsible in your organization. All we can do is help you create surveys under the high european standards.

 

 


#Gurkensalat: Historical innovation in market research with questfox

“Das Pferd frisst keinen Gurkensalat.”
Translation: “The horse does not eat cucumber salad.”

This is the first sentence ever spoken in telecommunications as used by the German inventor Philipp Reis, who invented the phone call years before Graham Bell had the idea patented and became world famous.

Reis called his invention “Telephon” which later became the international name for something we use on a daily basis.

Voice interaction is going new ways. We are always trying to change the market research game and are very proud to present the first pure digital speech interaction in market research powered by questfox.

The new questfox feature of Text2Speech lets you create speaking questionnaires. Any text implemented is read out loud to the respondent by an artificial voice. Together with our already developed Voice question type functions we are looking forward to see complete questionnaires without ever using text anymore.

We are not yet there, but this is an attack on the classic telephone interview. We are not only looking for the reduction of cost when developing such an approach, but we are also trying to create interviews of higher quality because of the standardization of the spoken interview.

A big plus is the opportunity to use questlogix and analytic tools in the background. A fully functional digital voice interview would outperform the classic approach by far. It is faster, of higher quality and definitively cheaper.

To honor Philipp Reis, the courageous German inventor, we invite you to test these functions under the hashtag #Gurkensalat. Let us see, what this technology brings.

At the moment we start doing our testing in the German language only. English is soon to follow with the opportunity to select different voices.


EU-DSGVO / GDPR & questfox: Important Notice

Datenschutz – questfox is ready for EU-DSGVO / GDPR

EU-DSGVO / GDPR & questfox

Am 25. Mai 2018 müssen nach einer zweijährigen Übergangsfrist die Vorgaben der EU-Datenschutzgrundverordnung (DSGVO) umgesetzt sein. Die DSGVO wird nicht nur für europäische Unternehmen gelten, sondern auch für viele Unternehmen außerhalb Europas.

Die DSGVO führt hierbei zu deutlich erhöhten Compliance-Anforderungen an Unternehmen. Der Einsatz von Auftragsverarbeitern (Stellen, die personenbezogene Daten im Auftrag des Unternehmens entsprechend dessen Anweisungen verarbeiten) erfordert zwingend den Abschluss von Datenverarbeitungsverträgen.

pangea labs nimmt Datenschutz immer sehr ernst. Die Datenschutzgrundverordnung sehen wir als europäischer Anbieter als große Chance. Wir sind zwar gestresst von den Umsetzungen der Anforderungen, sind aber davon überzeugt, dass es langfristig zu einem Wettbewerbsvorteil führt, wenn die Anforderungen korrekt umgesetzt sind. Die Zeiten der wilden Datensammlung gehen damit zu Ende und wir freuen uns auf Marktforschung im Zeitalter des Schutzes des Individuums.  Wir freuen uns, dass wir so unseren Kunden auch zukünftig die rechtskonforme Durchführung ihrer Forschungsprojekte ermöglichen können.

Die Regelungen der DSGVO haben wir uns sehr zu Herzen genommen und einige Dinge für die Verwendung von questfox geändert. Wir gehen damit teilweise über die Forderungen der DSGVO hinaus, denn wir wollen das Individuum vor dem Zugriff Dritter schützen. Read the rest of this entry »


Text2Click: .NET Framework Regular Expressions available in questfox questlogix

We are on our way to construct a fully automated speech interview. We are no yet there, but moving into that direction step by step.

A small but important milestone is the usage of the .net regular expressions language in online interviews on-the-fly. This feature is integrated into the powerful questlogix feature set in which a user can now integrate a logix on versions of written text.

questlogix

In the condition settings in questlogix there is a new Operator Logic “contains the following text” which you can select or you can select “contains the following text with regular expression”.

questlogix_regular_expression

 

You can then specify a specific word or sentence or even misspelled content (like in the example where adsidas is supposed to mean adidas).

adsidas

If the condition is fulfilled, any of the available functions in questfox can be launched. You could open a different page, launch a calculation or send an email.

In the example, a misspelled brand will automatically be corrected an marked in a list of brands by launching a calculation. This is a Text2Click feature which helps you to correct open answers

adsidas_TEXT2CLick_questfox

 

The integration of the more powerful functions in this process using .net regular expressions language, allowing much easier comparisons of complex expressions.

The Microsoft.net Regular Expression Language Quick Reference can be found here

https://docs.microsoft.com/en-us/dotnet/standard/base-types/regular-expression-language-quick-reference

You can now apply those settings inside of questfox.